SALES POLICY

Central Sales Enterprises is a wholesaler and sells only to retail businesses. All dealers must complete the Dealer Application.

PAYMENT TERMS

• All on-line orders and orders for new Dealers must be paid in advance by credit card.
• Existing dealers with an established line of credit with Central Sales can continue with their agreed upon payment terms.

FREIGHT POLICY

• Freight and handling charges are the responsibility of the buyer.
• All orders are shipped via regional carrier or United Parcel Service Ground unless expedited shipping is requested. There is a nominal handling charge applied based on each specific order.

ORDER POLICY

• If ordering by phone or fax please use Central Sales stock numbers. Ordering without part numbers can cause delays in processing your order.
• When faxing your order please include your store name, shipping address and phone number.

PRICING

• Prices in our catalogs are those in effect at the time of publication and are subject to change.
• CSE is not responsible for typographical errors.
• Please contact our Sales Department for large volume discounts on any item in our catalog.

SHIPPING DESCREPANCIES

• It is the Dealer’s responsibility to count and inspect all shipments.
• Shortages must be reported to our Sales Department immediately. All shortage claims after 10 days will not be honored.
• Request for proof of delivery must be made within 60 days of invoicing. After 60 days, the merchandise will be considered delivered complete.

DAMAGED OR DEFECTIVE MERCHANDISE

Central Sales Enterprises is not responsible for merchandise damaged in shipping. If you receive merchandise that is visibly damaged notify your carrier at the time of delivery and have the carrier make a damaged notation on the freight bill and then follow a claim with the carrier. Save all shipping cartons with damaged merchandise until your claim is settled. Notify our Sales Department that the shipment was damaged and we will reship the order if possible.

If any item is defective out of the box we will replace it or issue a refund for the cost of the merchandise. Defective items will be returned at our expense and will be replaced with the same product if possible. If the same product is unavailable we will contact you and suggest an alternative. All returns must have a return authorization number (RA#) obtained from a Central Sales representative. Please call our toll free number to receive your RA# and be sure to prominently display it and your company name on the outside of the returning box.

RETURN POLICY

All unauthorized returns and refused shipments will be subject to all applicable shipping costs and a minimum $15.00 or 15% restocking charge.

Central Sales Enterprises reserves the right to revise these terms and conditions at any time without prior notice.